Need help with your CITRA assessment?
Our support team can help with the collection utility, assessment process, reports and general product questions.
We provide a secure download link, a short guide and a purchase-record template.
Your IT team runs the CITRA collection utility on each Windows machine included in the assessment. The collection itself typically takes around 30 seconds per machine.
The utility does not remain running after the collection is complete.
You can run CITRA on as many machines as you want to assess.
The assessment fee is based on the environment agreed when we provide your quotation. If you want to add machines beyond that scope, contact us and we will confirm whether the scope or fee needs to be revised.